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If you have a question, our Member Contact Centre has the answer! Our dedicated Consultants can help you with a loan, insurance or any of our products and services.
For all your account and lending enquiries, call us on 13 25 85
From overseas + 61 8 8205 8888
Local phone numbers
Adelaide: 08 8205 8888
Canberra: 02 6286 0555
Perth: 08 9382 0399
Member Contact Centre hours are:
8am to 8pm weekdays
9am to 3pm on Saturdays
Central Standard Time
* Excluding public holidays
Account Information Line 13 14 02
From overseas +61 8 8274 4522
Visa Card Hotline 1800 224 004 (lost and stolen cards)
MasterCard (Card Services) 1300 135 538 (within Australia)
+61 2 8225 0620 (if overseas - reverse charge) | 
