From 3 March 2009, members will be charged directly when they complete a non-credit union ATM withdrawal or balance enquiry at an ATM. This is called ATM Direct Charging.

ATMs will display the fee to be charged on the screen before the transaction is accepted. If you choose to proceed and make the transaction, the fee will be debited from your account at the same time.

How can you avoid this fee?

In response to ATM Direct Charging, Australian Credit Unions have joined together to develop a new rediATM network.

Currently credit union owned ATMs are known as Reditellers, however, from March 2009 credit union owned ATMs will be part of the new Australia wide rediATM network. As a result, credit union members will not be direct charged for transactions they conduct at rediATMs and will have increased access to around 1400 rediATMs throughout Australia.

You’ll be able to identify the new Credit Union rediATMs by their red surrounds and the distinctive new rediATM brand.

When you use the rediATM network, the cost of your transaction will be deducted from your Fee Allowance. Using the rediATM network is your best option to minimise costs. If you use a non-credit union ATM the fee is not included in your Fee Allowance and therefore you will be charged their fee directly.

Another option is to withdraw cash using EFTPOS when you make a purchase as the cost of an EFTPOS transaction is included in your Fee Allowance.

How do I find a rediATM?

A website has been developed with a rediATM locator which you can access here.